Our team of knowledgeable estimators are more than happy to write a preliminary estimate, based on a visual inspection of your vehicles damage, free of charge ( SEE DETAILS BELOW ) In some cases, we are unable to write a complete repair estimate until we have one of our highly trained technicians disassemble the vehicle for further inspection.
Refundable Estimate Policy
At Martin Collision Center we strive to provide transparent and fair pricing for all our customers. Our goal is to ensure you receive high-quality collision repairs and excellent customer service. To help you make an informed decision about your vehicle repair needs, we offer a refundable estimate policy under the following conditions:
1. Estimate Fee
• An estimate fee of $50 is required for all collision repair estimates. This fee covers the time and resources spent on assessing the damage to your vehicle.
2. Refund Eligibility
• The $50 estimate fee will be refunded if you choose to proceed with the repairs Martin Collision Center within 30 days of the estimate date.
• The refund will be applied toward the cost of your repairs or deductible upon approval and drop off of your vehicle for the repair work.
3. Non-refundable Estimate Fee
• If you do not proceed with the repairs, the estimate fee is non-refundable after 30 days from the estimate date.
• In cases where repairs are declined or the vehicle is removed from the premises, the estimate fee will be forfeited.
4. Estimate Validity
• Estimates provided are valid for 30 days from the date of issue. If your vehicle sustains additional damage or if there are significant changes in parts pricing or labor rates, a new estimate may be required.
5. Refund Process
• If you proceed with the repairs, the estimate fee will be refunded directly to the method of payment used for the estimate, deductible or it will be applied to your repair invoice.
6. Exceptions
• Special circumstances may arise where the refundable estimate policy cannot be applied (e.g., fraudulent claims, incomplete vehicle information). These exceptions will be communicated to you clearly.
If you have any questions about our estimate policy, please feel free to contact us at 281-659-2436 or visit our shop at 420 W. Southline Cleveland, TX. 77327
Thank you for choosing Martin Collision Center for your collision repair needs!
If you already have an estimate from your insurance company, call us to schedule a drop off time so we can get your vehicle repair started right away.
PLEASE SEE OUR HOURS FOR ESTIMATES BELOW
You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
Differences in repair estimates are common. A lower estimate may not include all necessary work.
You don’t have to obtain 3 written estimates to turn in to the insurance company.
We love our customers, so feel free to visit during normal business hours.
420 West Southline Street, Cleveland, Texas 77327, United States
Mon | 08:00 am – 05:00 pm | |
Tue | 08:00 am – 05:00 pm | |
Wed | 08:00 am – 05:00 pm | |
Thu | 08:00 am – 05:00 pm | |
Fri | 08:00 am – 05:00 pm | |
Sat | 08:30 am – 11:30 am | |
Sun | Closed |
No appointment necessary